Privacy Policy
Ibn Misr Medical Supplies Company respects the privacy of its customers and is committed to protecting the personal information collected when customers use the website or place an order.
Information We Collect
We may collect information including:
- Full name.
- Telephone number.
- Email address.
- Shipping and delivery address.
- Order and purchase details.
- Payment information processed through approved payment service providers.
- Technical information relating to the use of the website, such as device type, browser type, and IP address.
How We Use Information
Customer information may be used to:
- Process, prepare, and deliver orders.
- Communicate with customers regarding their orders.
- Respond to questions, complaints, and customer service requests.
- Improve our products, services, and website experience.
- Prevent fraudulent or unauthorized activities.
- Send promotional offers or marketing updates where the customer has provided consent.
Sharing Information
We do not sell or rent customers’ personal information.
We may share necessary information with service providers that assist us in delivering our services, including courier companies, payment processors, technical service providers, or government authorities where required by law.
Information is shared only to the extent necessary to provide the relevant service.
Data Security
We take reasonable measures to protect customer information against unauthorized access, alteration, disclosure, loss, or misuse.
However, due to the nature of online communications, complete security of information transmitted through the internet cannot be guaranteed.
Cookies
The website may use cookies to improve browsing, save customer preferences, and analyze website performance.
Users may control or disable cookies through their browser settings. Disabling cookies may affect the operation of certain website features.
Customer Rights
Customers may contact us to request the correction or updating of their personal information or to unsubscribe from marketing communications.
Privacy Policy Updates
We may update this Privacy Policy when necessary. Any updates will become effective once published on the website.